• Marketing and Academic Services Department (MASD)
  • pengarah_aasd@um.edu.my
  • 03-7967 3282


1. How do I obtain a transcript?

The Examination and Graduation Division requires an official request (written and signed) in order to process and release a copy of your academic transcript. Your request should detail your name as stated in your degree; degree awarded and year of graduation; number of copies required; the address (est.) for posting of transcripts.

2. How long it will take to receive my transcript?

The Examination and Graduation Division aim to process your requests within 3- 7 working days upon the receipt of a signed request and accompanied by processing fee. Please refer to the following table for the details. You will need to allow extra time for the posting of transcripts, especially to overseas destinations. At certain times the processing time may be slightly longer, for example during the Main Examination Period (May/June and Dec/Jan).

Please note that requests for transcripts of academic records prior to 1996 may take longer as these records are not computerised.

Processing Periods


Type of Transcript

Processing of Duration


  Bachelor’s Degree under the Semester System (beginning from year 2000)

3 working days


  Bachelor’s Degree under the Term System (before year 2000)

7 working days


  Master’s Degree and Doctoral Degree

7 working days

3. Is there a fee? How do I apply?

There is a fee for processing transcripts. Every applicant who is applying for an Academic Transcript will be charged a fee of RM50.00. Payment must be made via E-PAY @UM. A copy of the applicant's Identity Card must be attached with the application.

Last Update: 07/07/2023